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Have questions or need assistance? Don’t hesitate to get in touch. We’re here to help with whatever you need. Your satisfaction is our priority.
Frequently AskedQuestions (FAQs)
Appointments can be booked directly through our website. Simply select your preferred service, choose an available date and time, and complete the booking by paying the required deposit.
Yes. A 50% non-refundable deposit is required to confirm all bookings. The remaining balance can be paid before or immediately after your appointment.
We allow a 30-minute grace period. After 30 minutes, a late fee may apply. If the delay exceeds 45 minutes, the appointment may be cancelled and the deposit forfeited.
Yes, appointments can be rescheduled if requested at least 48 hours before the scheduled time. Requests made after this period may result in the loss of the deposit.
Yes. Shades of Grace LTD offers premium bridal makeup, birthday glam, photoshoot makeup, and special event makeup tailored to suit each client's unique style and occasion.
Lash extensions usually last between 2 to 3 weeks depending on your natural lash cycle and aftercare. We recommend booking refill appointments to maintain a full look.
Yes. We offer professional makeup and lash training courses designed for beginners and aspiring beauty professionals. Course details, schedules, and enrollment options are available on our website.
Yes. Our curated collection of luxury home accessories can be purchased directly from our website. Products include decorative pieces, candles, and premium home décor items.
We use high-quality, professional-grade products from trusted luxury beauty brands to ensure flawless, long-lasting results for every client.
You can reach us through the contact form on our website, via email, or directly through our WhatsApp Business chat link for quick assistance.